Cancellation Policy

Thank you for shopping with Zo’Nanos Hair Care. We are committed to providing you with excellent service and products. Please review our cancellation policy below:

Cancellation Deadline:

You may cancel your order free of charge if you do so before 3:00 PM (your local time) on the day following the order date.

Late Cancellations:

Cancellations requested after 3:00 PM on the day following the order date will not be processed, and the order will be considered final.

How to Cancel:

To cancel your order within the allowed timeframe, please contact our customer service team at info@zonanos.com with your order number.

Refunds:

If your cancellation request is received and processed before the deadline, you will receive a full refund to your original payment method.

Please note that once an order has been processed or shipped, it cannot be canceled. For information on returns or exchanges after the order has been shipped, please refer to our [Return & Exchange Policy].

Thank you for your understanding and for choosing Zo’Nanos Hair Care.

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